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FAQ

  • What are your payment terms?
    We operate under 50% down, 50% upon completion of the run.
  • What design options do you offer?
    For tubes we can do offset, silkscreen, and foil printing. We offer matte, glossy, and soft touch finishes. For cartons we can do offset, silkscreen, digital, letterpress, foil, and emboss. We can also do a variety of varnishes such as digital foil, soft touch, UV, and many more. Your options are virtually endless.
  • What is your MOQ?
    Depending on the facility we choose for your project, your MOQ can be as low as 10,000 units for tubes. For cartons, we can go as low as 5,000 units.
  • What types of packaging can you make?
    Heron can produce any type of cosmetic tube. Aluminum, plastic, glass, airless pumps, etc. Heron can also produce any type of folding carton, paper tubes, as well as stationery and business cards.
  • Do you offer international shipping?
    Yes! We are experienced with global logistics and can ship your products to and from and place in the world.
  • Do you offer pre production samples?
    Depending on the facility we choose for your project, yes!
  • Where are your manufacturing facilities located?
    We have a vast network of partner facilities spread across the globe. Depending on your location and needs, we can produce cartons and tubes in North America, Europe, and China.
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